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Honoring a Community Pillar

IMG_6409.jpgFamily, friends, and employees of Miller Drug, now Northern Light Pharmacy, attended a special plaque presentation on July 12 for Billy and Gloria Miller, past owners of this true community pharmacy.

Inclement weather moved the gathering to the event room at Frank’s Bake Shop in Bangor, with Frank’s donating the space as well as food and refreshments for those in attendance.

Dozens of well-wishers were present as a series of speakers, including employees who worked for Billy and Gloria, spoke of the family’s generosity of spirit and love of community. Billy himself kicked off the celebration by regaling the audience with stories of his parents, Abe and Frieda, and the early days of Miller Drug, which opened in 1957, as well as proudly providing updates on his many children, grand-children, and great grand-children.

System director of Northern Light Pharmacy, Matthew Marston, PharmD, MBA, BCPS, BCOP, emceed the proceedings, which featured speakers Bob Cattan, PharmD, pharmacist; Amy Bryson, pharmacy technician; and Riley Stewart, PharmD, pharmacist, all employees of Northern Light Pharmacy who worked with the Miller family at Miller Drug. Each spoke personally and emotionally about their respect for the Millers and of their commitment to continue the tradition of caring that was ingrained by the personal philosophy of Billy and Gloria.

Bob shared the humorous story of the first night he closed the pharmacy and how Millie the cat escaped out the front door. He was told by a fellow employee that if they didn’t retrieve the cat by morning, they’d be looking for a new job. He proceeded to echo a common sentiment from the speakers, which was that at Miller Drug, “the script stopped here,” meaning that the Millers and their staff would do whatever it took to make sure the customer’s needs were met. Bob, and other speakers, referenced Billy’s favorite saying, “If you haven’t helped someone today, then you haven’t done your job!”

Northern Light Health senior vice president and chief strategy officer, Matthew Weed, MBA, concluded the comments portion of the ceremony, then it was time to present Billy and Gloria with a special commemorative plaque which will be featured at the State Street location of Northern Light Pharmacy, where Miller Drug had its humble beginnings.