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Code of Conduct

The Northern Light Health Code of Conduct helps us deliver on our brand promise of, “we make healthcare work for you,” by reinforcing the system’s mission, vision, and values. The Code of Conduct also directs us on moral, ethical, and legal behavior, while ensuring we are compliant with applicable laws, regulations, and policies.

We revised the document in 2019 as a joint effort of the Compliance and Human Resources departments and involved a multidisciplinary work group with representation of both the system and member organizations.

Key revisions include:
  • Addition of the new brand promise and brand commitments, to hold us accountable to living the brand.
  • Addition of social media and technology and information security, because it’s not just our inperson conduct that matters and because patient privacy is of vital importance.
  • The removal of a formal section on ethics, because we should act ethically in all we do we have woven this language throughout the Code of Conduct.
The revised Code of Conduct can be found at