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Expanded Emergency Service Answers Need in Hancock County

Ambulance-photo-for-article.jpgThe time it takes for first responders to arrive on the scene can mean the difference between life and death in a medical emergency. So, when County Ambulance, an emergency transport company serving Hancock County, decided to close after more than 40 years of service, Ellsworth and surrounding communities were understandably concerned about their ability to maintain reliable emergency response services for the region. After thoughtful discussions with the affected towns, Northern Light Medical Transport & Emergency Care agreed to step up to the challenge. On August 31, they seamlessly began responding to calls for ambulance service within the region—an interim arrangement while local communities determine the best long-term, sustainable approach for their service areas.

Joe Kellner, vice president, Emergency Services and Community Programs for Northern Light Medical Transport & Emergency Care shared, “We are well positioned to serve these communities. Not only are we able to provide two 24/7 ambulances equipped to respond to emergency calls, we are also able to provide redundancy and back-up from our Bangor base during unanticipated spikes in call volume.”

Discussions regarding the region’s long-term emergency response strategies are still taking place, but Northern Light Medical Transport & Emergency Care’s assistance has been well received. “The communities have been incredibly welcoming, and our providers have expressed how much they enjoy working in Hancock County,” added Joe. “Because of our scale, we are able to be flexible with resources to ensure consistent coverage in both Bangor and Ellsworth.”

In the first month, Northern Light Medical Transport & Emergency Care responded to 209 requests for 911 service. 154 of these patients were cared for by our EMS providers to the hospital.